{"id":660,"date":"2023-03-21T06:37:52","date_gmt":"2023-03-21T11:37:52","guid":{"rendered":"http:\/\/dubeauauto.com\/?page_id=660"},"modified":"2025-09-22T12:43:20","modified_gmt":"2025-09-22T17:43:20","slug":"termes-conditions","status":"publish","type":"page","link":"http:\/\/dubeauauto.com\/en\/termes-conditions\/","title":{"rendered":"Termes & Conditions"},"content":{"rendered":"
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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS, IN ORDER TO DETERMINE WHETHER YOUR ORDER OR THE ITEMS ORDERED CAN BE RETURNED OR EXCHANGED. IF AN ITEM DOES NOT ENTIRELY MEET YOUR EXPECTATIONS AND THAT IT MEETS ALL OF THE CONDITIONS LISTED BELOW.<\/span><\/p>

For any return you have 30 days for returned items, if they are eligible for our return policy. Please be aware that there will be fees applicable, shipping and handling fees transactional. We shall not be responsible for any error on the part of the customer and these will have to bear the costs in connection with their error.<\/p>

1 \u2013 Items and services are non-refundable<\/span> \u2013 Here are the services and items for which there will be no refund : the cost of mounting, the costs of studs, all costs, transactional, and\/or administrative law, any handling fee, any transfer fees, additional and\/or shipping and any product that is declared as final sale or clearance. Products must be returned in new condition and have never been installed and\/or used. If the returned product is damaged or has been used, the goods may be returned to you and therefore, you will be charged.<\/p>

2 \u2013 Steel wheels, alloy and accessories<\/span> \u2013 For every purchase of wheels and steel wheels, no return will be accepted, it is your responsibility to ensure that the wheels ordered will fit perfectly in your vehicle, in the event that we would accept the return of your rims or wheels of steel, they must never have been used, installed and \/ or may have damage from handling and applicable charges you will be charged, see section 1. Accessories such as bolt, ring centering, valve and sensor are not refundable unless a manufacturing defect.<\/p>

3 \u2013 Transport costs<\/span> \u2013 The transport costs are not refundable unless there has been an error on our part or the products received by the customer, at this time, the customer must notify us within a period of less than 30 days. For any other event, transportation charges and return are the responsibility of the customer. Dubeau Auto takes care of sending the carrier of his choice to retrieve the articles.<\/p>

4 \u2013 Defect<\/span> \u2013 SI jamais vous recevez un article d\u00e9fectueux, la proc\u00e9dure applicable du retour sera celle du fabricant de l\u2019article. La garantie offerte sur les produits vendus par Dubeau Auto est celle des fabricants et est assujettie aux termes et conditions de la garantie vis\u00e9e. R\u00e9f\u00e9rez-vous a la section garantie de notre site web.<\/p>

5 \u2013 Annulation \u2013 Si vous voulez annuler votre commande, cela est possible, cependant il faudra nous avertir de votre annulation rapidement avant que les pneus soient exp\u00e9dier afin de limiter les frais qui vous serons charg\u00e9. Des frais de 10% de la facture seront \u00e0 la charge du client pour toute annulation de la commande pour couvrir les frais de transaction et manutention. De plus, des frais de livraison pourraient \u00eatre appliqu\u00e9s si la commande est d\u00e9j\u00e0 exp\u00e9di\u00e9e.<\/p>

6 \u2013 The method of refund<\/span> \u2013 Once we received your items and that they fulfil all the criteria of return required, we will proceed to refund. The latter will be based on the payment method you've used during the purchase. It may take a period of 5 to 10 business days before you see the refund on your payment method.<\/p>

Politique de confidentialit\u00e9<\/p>

Derni\u00e8re mise \u00e0 jour le 22 septembre 2025
Date d\u2019entr\u00e9e en vigueur 22 septembre 2025<\/p>

Cette politique de confidentialit\u00e9 d\u00e9crit les politiques de David Dubeau, 579 rue de la Rivi\u00e8re Cowansville (Qu\u00e9bec) J2K3G6 Canada, courriel : david@dubeauauto.com, t\u00e9l\u00e9phone : (514) 829-3912 sur la collecte, l’utilisation et la divulgation de vos informations. que nous collectons lorsque vous utilisez notre site Internet ( https:\/\/dubeauauto.com ). (le service\u00a0\u00bb). En acc\u00e9dant ou en utilisant le Service, vous consentez \u00e0 la collecte, \u00e0 l’utilisation et \u00e0 la divulgation de vos informations conform\u00e9ment \u00e0 la pr\u00e9sente Politique de confidentialit\u00e9. Si vous n\u2019y consentez pas, veuillez ne pas acc\u00e9der ni utiliser le Service.<\/p>

Nous pouvons modifier cette politique de confidentialit\u00e9 \u00e0 tout moment sans pr\u00e9avis et publierons la politique de confidentialit\u00e9 r\u00e9vis\u00e9e sur le service. La politique r\u00e9vis\u00e9e entrera en vigueur 180 jours \u00e0 compter de la date \u00e0 laquelle la politique r\u00e9vis\u00e9e sera publi\u00e9e dans le service et votre acc\u00e8s continu ou votre utilisation du service apr\u00e8s cette p\u00e9riode constituera votre acceptation de la politique de confidentialit\u00e9 r\u00e9vis\u00e9e. Nous vous recommandons donc de consulter p\u00e9riodiquement cette page.<\/p>

Informations que nous collectons\u00a0:<\/strong><\/p>

Nous collecterons et traiterons les informations personnelles suivantes vous concernant :<\/p>